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21 templates0
Billing dispute workflow with dispute intake, transaction review, fraud analysis, resolution decision, and chargeback response handling.
Customer credit control workflow with credit limit assessment, credit scoring, order hold management, collections escalation, and payment plan negotiation.
Dunning collection workflow with escalating reminder emails, grace period management, account suspension, and payment recovery tracking.
Employee expense reimbursement workflow with receipt submission, manager approval, finance review, policy compliance check, and direct deposit payment.
Accounts payable invoice automation with OCR data extraction, three-way PO matching, tiered approval workflow, and automated payment processing with GL updates.
Failed payment recovery workflow with smart retry scheduling, dunning email sequence, payment method update prompts, and involuntary churn prevention.
Accounts payable payment run workflow with batch creation, tiered approval (single/dual based on amount), ACH file generation, check printing, and vendor record updates.
Subscription plan downgrade workflow with retention offer, feature restriction warning, data migration handling, and end-of-period scheduling.
Subscription plan upgrade workflow with feature comparison, proration calculation, immediate feature unlock, and billing adjustment.
Customer returns processing workflow with RMA generation, return receipt, quality inspection, disposition decision, and refund or exchange processing.
Saga orchestration pattern for distributed transactions across Order, Payment, and Shipping services with automatic compensation rollback on failures.
SaaS subscription lifecycle workflow with trial signup, conversion nurturing, payment processing, renewal management, and churn prevention campaigns.
Vendor onboarding workflow with application review, W-9/W-8BEN verification, insurance certificate validation, background checks, and compliance approval before vendor activation.
End-to-end agentic commerce workflow showing how an AI assistant (ChatGPT) orchestrates product search, checkout, and payment through Shopify's Universal Commerce Protocol (UCP) gateway, enabling conversational shopping experiences.
An event-driven choreography architecture diagram where microservices coordinate through events without a central orchestrator, with Order, Payment, Inventory, and Shipping services reacting to each other's domain events. This template models the decentralized coordination pattern where each service knows only its own responsibilities and publishes events for others to consume. Best for teams favoring autonomous services over centralized workflow control.
A saga orchestration architecture diagram with a central orchestrator coordinating multi-step distributed transactions across Order, Inventory, and Payment services, with a dedicated compensation chain for rollback on failure. This template models the orchestration-based saga pattern where a single coordinator manages the transaction lifecycle and triggers compensating actions when any step fails. Essential for architects implementing reliable distributed transactions without two-phase commit.
A saga choreography architecture diagram where Order, Payment, and Inventory services coordinate through domain events without a central orchestrator, with each service publishing and subscribing to events that drive the transaction forward or trigger compensation. This template models the decentralized saga approach where services autonomously react to events, reducing single points of failure at the cost of increased complexity in tracking saga state. Best for teams preferring service autonomy over centralized control.
An order fulfillment saga architecture diagram with four sequential steps: customer verification, inventory reservation, payment authorization, and shipment creation, with a compensation chain that reverses completed steps on failure. This template models the end-to-end order lifecycle as a saga, showing how each service participates in the transaction and how compensating actions maintain data consistency. Ideal for e-commerce architects designing reliable order processing pipelines.
A DDD bounded contexts architecture diagram with Order, Customer, Shipping, and Billing contexts connected through an anti-corruption layer, shared kernel, and context map defining integration relationships. This template visualizes the strategic DDD patterns for decomposing complex domains into autonomous bounded contexts that communicate through well-defined integration events. Critical for architects applying Domain-Driven Design to large-scale enterprise systems.
Make.com automation example as FlowZap Code (with .fz download).
n8n workflow example as FlowZap Code (with .fz download).