Ticket triage + escalation (Zendesk → IF → Jira/Slack → log)
n8n Workflows
n8n workflow example as FlowZap Code (with .fz download).
An n8n workflow automation that monitors new GitHub issues and classifies them by label — security, bug, or feature request. Each issue type is routed through IF-based decision logic to create the appropriate Jira ticket with correct priority and project assignment. The engineering team receives real-time Slack triage notifications for every newly created Jira issue.
source { # Source
n1: rectangle label:"GitHub - New Issue Opened" system:"GitHub"
n2: rectangle label:"Code - Detect labels (bug/feature/security)" system:"n8n"
n1.handle(right) -> n2.handle(left) [label="Issue payload"]
}
routing { # Routing
n3: diamond label:"IF: Security-related?" system:"n8n"
n4: diamond label:"IF: Bug?" system:"n8n"
n2.handle(right) -> routing.n3.handle(left) [label="Classify"]
n3.handle(bottom) -> routing.n4.handle(top) [label="No → check bug"]
}
tracker { # Tracker
n5: rectangle label:"Jira - Create Issue" system:"Jira"
routing.n3.handle(right) -> tracker.n5.handle(left) [label="Yes → Security"]
routing.n4.handle(right) -> tracker.n5.handle(left) [label="Yes → Bug"]
routing.n4.handle(bottom) -> tracker.n5.handle(top) [label="No → Feature"]
}
notify { # Notify
n6: rectangle label:"Slack - Notify #triage" system:"Slack"
tracker.n5.handle(right) -> notify.n6.handle(left) [label="Created Jira"]
}Visualize your current n8n JSON with our n8n Visualizer
n8n Workflows
n8n workflow example as FlowZap Code (with .fz download).
n8n Workflows
n8n workflow example as FlowZap Code (with .fz download).
n8n Workflows
n8n workflow example as FlowZap Code (with .fz download).
n8n Workflows
n8n workflow example as FlowZap Code (with .fz download).
n8n Workflows
n8n workflow example as FlowZap Code (with .fz download).
n8n Workflows
n8n workflow example as FlowZap Code (with .fz download).